ITS & Systems

October 2020

Planned maintenance - upgrade to Citrix Receiver Client



At WSLHD, FASS & Pathology, various clinical and corporate applications incl. eMR, eRIC and iPM run on Citrix.

Our current Citrix Receiver version is End of Life (EOL), necessitating an upgrade to the Citrix client on all PCs, laptops and WOWs across the organisation. The upgrade will ensure continued functionality and support for the application.

The upgrade will be rolled out across the organisations in a phased approach between Monday, 14 September 2020 and Monday, 7 December 2020, according to the schedule below. Further communications will be sent to each department/organisation prior to the upgrade being rolled out to their area.



For further information contact the State Wide Service Desk on 1300 285 533 or visit this intranet page

Submitted by Polina Matveycheva on behalf of Corporate Communications

Clinical Health Information Exchange LIVE



The cHIE (Clinical Health Information Exchange) is a view of the patient’s eMR chart from other LHDs and is live at WSLHD. It is READ ONLY and supports clinical information visibility when patients transfer between NSW facilities. The cHIE receives, stores and displays patient information from multiple eMRs in a single unified view, accessible from an MPage within the eMR.

Currently we can see recent patient information from NSLHD and SCHN, including:
- Discharge summaries
- Operation Reports
- Management Plans
- ED and Outpatient clinic documentation
- Medications and allergies
- Diagnoses and Alerts
- Vital Signs (last 10 sets)
- Some Pathology results

For more information, please see cHIE intranet page

Contact for more information:

Naren Gunja (CMIO)

8890 8680

Submitted by Naren Gunja

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