Research, Education & Training

March 2020

'Think Different' quality improvement interactive sessions


Clinical Governance has developed the ‘Think Different’ interactive day for clinical and non-clinical staff who wish to develop their understanding of clinical governance and quality improvement (QI) skills to promote patient safety and improve patient experience.

Each interactive day has sessions on each of the following:
• Patient experience
• Patient safety
• Quality Improvement strategies

Dates & venues: ONE DAY WORKSHOP
16th April 2020 - Cumberland Education Centre, Room 1, Room 8 & Tea Room - Time: 0800-1630hrs
20th May 2020 - Westmead Seminar 6, WECC - Time: 0800-1630hrs
2nd June 2020 - Auburn Hospital level 5 Conference room 3&4, - Time: 0800-1630hrs
2nd July 2020 - Mount Druitt Hospital Conference Room - Time: 0800-1630hrs
6th August 2020 - Blacktown Hospital Erella Macauley Conference room - Time: 0800-1630hrs
10th September 2020 - Westmead Seminar 6, WECC - Time: 0800-1630hrs
23rd September 2020 - Cumberland Wirrabilla Training Room 1, - Time: 0800-1630hrs
22nd October 2020 - Blacktown Hospital Erella Macauley Conference room - Time: 0800-1630hrs
17th November 2020 - Westmead Seminar 6, WECC - Time: 0800-1630hrs

To register your interest, please log on My Health Learning.

Course Code - CQI1425 - Clinical Governance - Think Different

For any enquires, send an email to

Contact for more information

Melissa Green


Submitted by the Clinical Governance Team

WSLHD Library training sessions in March



To book and find more details about training this month, look up sessions in My Health Learning. Students who wish to attend can contact their WSLHD library.

DEV14081 How to Get Connected with Your Library – 31 March, Peter Zelas Library, Blacktown
DEV14044 How to Manage your References using Endnote – 18 March Cumberland; 25 March, Peter Zelas Library, Blacktown; 30 March, Mount Druitt
DEV14056 How to use CIAP Most Effectively – 12 March, Westmead
DEV14051 How to Search for Evidence - 17 March, Peter Zelas Library, Blacktown; 20 March, Westmead Library
DEV14133 How to Get Published and Demonstrate Impact - 24 March, Westmead **NEW**
DEV14047 How to Search for Allied Health Resources - 25 March, Cumberland
DEV14058 How to Search for Mental Health Resources - 19 March, Cumberland
DEV14053 How to Search for Nursing Resources - 11 March, Cumberland

You can also contact your WSLHD Library to arrange tailored individual and group training sessions at any time.

Contact for more information

Judy Reading



Submitted by Judy Reading

Carer recognition and iPM upgrade information sessions



The Health Informatics Unit and Patient Experience and Carer Team will be facilitating information sessions across WSLHD to accompany the iPM upgrade to version 12, scheduled for implementation in late March 2020.


The sessions will focus on the new NSW Health Requirement to capture patient carer information in the PAS, as per IB 2019_031. It is strongly encouraged for all administrative staff who use iPM to register and update patient details to attend, to ensure they are introduced to and familiar with the new NSW Health requirements and iPM functionality.

The 45 minute sessions will cover the following:

• iPM patient search & registration tips and tricks
• The importance of correct carer recognition and the impact on discussions and decision making regarding the patient's care and treatment
• How to correctly record carer details relating to the patient in iPM
• Ensuring accurate information and the importance of updating at every presentation
• The new features of the iPM upgrade
• Where to find further information on Carer recognition and iPM

There are several sessions scheduled at locations across the LHD during the month of March, please email or call 8890 3912 for session times/locations and to book a place, or if you have any questions or queries.

Contact for more information

Georgia Thomas-Smith

8890 3912


Submitted by Georgia Thomas-Smith

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