ITS & Systems

May 2020

StreamDirect is temporarily down



StreamDirect system is temporarily down until further notice.

Manual ordering has been rolled out until the website is repaired. Use the attached Manual Order Form to order products normally available via the StreamDirect Online Catalogue.

Instructions for use

1. One order per template, up to 10 products per order form.
2. Complete Order Header section.
3. Complete Products Required section - Ensure that you include either Product Code or Form Number for each product required.
4. Email the completed form back to Dhana Profilio ( who will then check and forward to Stream Solutions
5. The form must be completed in the Word format i.e. please, don’t covert to pdf.


Contact for more information 

Polina Matveycheva

8890 8257


Submitted by Polina Matveycheva

eMR Enhance Nursing and Midwifery Survey



PowerChart and FirstNet are undergoing review. Can you help us improve the eMR?

We are conducting this survey to understand how you currently use the system. Your responses will inform improvements to the eMR and will also enable us to measure the effectiveness of the changes once they have been implemented.

Note: eMeds and eFluids are not part of this survey.

The survey is anonymous and will take less than 10 minutes to complete.

Click the link to start the survey:

Thank you.

The eMR ENHANCE team


Contact for more information 

Kay Babalis



Submitted by Alison Shiner

Corporate Services maintenance and planned outage



What is impacted?
StaffLink; Corporate IT Integration Services; Invoice Scanning (Kofax); Prevocational Medical Accreditation (PMAWeb); Recruitment and On boarding (ROB); VaxLink (Vaccinations); Asset and Facilities Management System (AFM Online); VMoney Web; VCMWeb; Corporate Reporting & Analytics;

Who is impacted?
All facilities using the above services.

How does it affect you?
These applications will have service interruptions for one or more periods during the maintenance windows.

Duration of disruption of service


  • Thursday, 21 May  07:00 pm – 11:00 pm

  • Sunday, 24 May 2020 08:00 am – 08:00 pm

Details of outage
Security patching and critical update patching to all of the above systems, which are directly impacted.

CAB Ref No: CHG0077127(Parent) / CHG0083840 (Child) / CHG0083841 (Child)

Approved Date: 22 January

Contact for more information 

Johan Claessen

02 8644 2825


Submitted by Ashish Sharma

New data and analytics dashboards for WSLHD


‘Information underpins everything we do’ – A WSLHD Strategic Priority

It is important for all employees of WSLHD to have access to information and analytics for making data driven decisions, knowing the trends and enabling changes to improve health outcomes for the District. We at BAS (Business Analytics Services), have a vision “Better Health Analytics, Better Health Outcomes”

To that end, we would like to highlight and promote some of the key achievements that the BAS team has accomplished in this Financial Year 2019-2020. With just a few clicks these dashboards can be accessed through the Aladdin Data Portal available on our Intranet.


  • COVID-19 Activity Dashboard

  • Diabetes Inpatient Surveillance Dashboard – Westmead

  • Executive Performance Dashboard 2019-2020

  • RASS Clinic – ICH Clinical Operations

  • Go Share

  • CaseMix Index (CMI), and

  • Aboriginal and Torres Strait Islander (ATSI) Activity Dashboard

There are a number of dashboards in development stage that will help us reassert our mission “to develop and deliver the best data analytics solutions for WSLHD to improve health outcomes” & shall be accessible from the Aladdin data portal in the next 2 months:

  • Clinical Variation Tool

  • Executive Director Operations/Finance (EDO-EDF),

  • Imaging Activity Dashboard

  • Leading Better Value Care (LBVC)

  • Service costing Profile Review Web application

For access to this dashboard and others, please complete the User Access form available from this Intranet page.

Contact for more information

Business Analytics Services Team



Submitted by David Pryce

Ministry SharePoint platform scheduled maintenance


What is impacted? (Ministry SharePoint Platform Only)


  • PDS Authoring

  • Procurement Portal

  • Workplace Collaboration (SharePoint Site)

  • Online Forms

  • Domestic Travel Form • Private Interest Form

  • Overseas Travel Form • Separation Checklist Form

  • Performance Mgmt. Form

Who is impacted?
Ministry Staff and LHD’s

What is the impact to end users?
Applications listed above will be unavailable intermittently. Users accessing these applications will experience service disruption between 6:00 pm – 6:30 pm.

Duration of outage:
Start: Monday, 11 May, 6.00 pm
Finish: Monday, 11 May, 6.30 pm

Further details of the outage:
Underlying Services will be restarted during the outage window for application maintenance. Whilst applications will mostly be available users are recommended not to use the applications over this period.

CAB Ref No: CHG0032916 – Business Urgent

Date Approved: 07 May

Contact for more information

Bimal Balakrishna

(02) 8873 8391


Submitted by Ashish Sharma

Copyright © 2019 Western Sydney Local Health District 

Disclaimer: Information in The Regular Dose is intended for WSLHD staff. As a recipient of The Regular Dose you are not permitted to disseminate
or distribute The Regular Dose to any third party outside WSLHD. Any such act may constitute a breach of the WSLHD Code of Conduct.