Executive Messages

January 2020

Leadership structure staff forum at Mount Druitt tomorrow

23/1/20

Dear colleagues,

 

We want to give clinical leaders more involvement in the management of our health services, and the opportunity to focus on strategy, quality and safety, and models of care.

 

Since announcing the decision to review our clinical leadership structure last May, a Clinical Consultation Group has been established as well as five Structural Consultation Groups for Westmead Hospital, Blacktown and Mount Druitt Hospitals, Auburn Hospital, Oral Health and Drug Health.

 

Over the past few months these groups have been exploring how a clinical network structure could work across our district, services and facilities.

Staff forums have now been held at Westmead, Blacktown and Auburn Hospitals to talk through the proposed options and give you the opportunity to ask questions.

 

The next forum will be held at Mount Druitt Hospital tomorrow, Friday 24 January, from 2.00–3.00pm in the Conference Room, Level 1.

Come along to find out what the proposed structures would mean for your facility or service. Staff from any facility or service are more than welcome to attend.

 

More information will be distributed to all staff following the forums, and consultation will also continue with the unions.

 

Your input is important to make sure that we get this right and that our clinical leadership structure supports our teams in doing what they do best and providing the best possible care to our patients.

 

Following the forums, please send any comments to WSLHD-OfficeOfTheCE@health.nsw.gov.au by close of business on Friday 31 January.

 

Regards

 

Graeme Loy

WSLHD Chief Executive

Acting Chief Digital Health Officer

23/1/20

Dear colleagues,

 

I am pleased to announce, in conjunction with Dr Zoran Bolevich, Chief Executive of eHealth NSW, the secondment of Jacob Roy to the role of Acting Chief Digital Health Officer for WSLHD, commencing 27 January 2020.

 

A strategic leader and strong people manager, Jacob will take over from Kieron McGarry, who has acted in the position since the end of September 2019.

 

In his substantive role as eHealth NSW’s Associate Director, Customer Services, Jacob leads Service Delivery teams, including Service Management and the State Wide Service Desk, which support all NSW Health Districts and Agencies.

 

Since joining eHealth NSW in 2012, Jacob’s achievements include establishing the Service Delivery and Customer Account Management functions. He has also previously supported WSLHD as our eHealth NSW Account Manager. 

 

Following Kieron, Jacob’s secondment will provide strong continuity of ICT leadership and further strengthen our partnership with eHealth NSW.

 

I would also like to take this opportunity to acknowledge and thank Kieron for his commitment and excellent leadership these past four months.

 

2020 is shaping up as a big year for WSLHD as the Westmead Health Precinct reaches some significant milestones. Our teams, supported by our eHealth NSW colleagues, are fully committed to delivering successfully on the IT challenges.

 

Please join me in congratulating Jacob and give him your full support as he takes on this important role.

 

Regards,

 

Graeme Loy

WSLHD Chief Executive

My Experience Matters Survey 

23/1/20

Dear colleagues,

 

Understanding patient experience helps us improve our services and celebrate some of the incredible work our staff do every day through the eyes of the patients and their families.

 

The My Experience Matters Survey provides us with real time information about our patient and carer experience. It is available to patients and carers through all Patient Entertainment Systems at the bedside, sent via SMS by some clinics, promoted by QR codes on posters and banners, and published on the WSLHD website.

 

I would like to encourage all staff to promote the survey to patients and carers in 2020 and use the feedback to improve services and reflect on what patient experience tells us.

If you need any support accessing or interpreting the data or developing Quality Improvement projects for your area contact the Patient and Carer Experience Team at

WSLHD-PatientExperience@health.nsw.gov.au

 

Regards

 

Caroline Farmer

Director Nursing & Midwifery, and Clinical Governance

General Manager Westmead and Auburn Hospitals

23/1/20

Dear colleagues,

 

I am writing to advise you that Mr Brett Thompson has today submitted his resignation from his position as General Manager Westmead and Auburn hospitals.

 

Brett has been a wonderful advocate for our patients. Patient and staff experience was centre to all of Brett’s decisions and I commend him for this. Brett displayed great integrity at all times and addressed all challenges in a professional manner.

 

Brett will continue in the role until 21 February. The Executive Director Operations, Ms Robynne Cooke, will act in the position of General Manager Westmead and Auburn hospitals while we recruit to this critical role.

 

Please join me in thanking Brett and wishing him all the best for the next chapter of his life, which will include the opportunity to recharge and spend valuable time with family.

 

 

Regards

 

Graeme Loy

WSLHD Chief Executive

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