Executive Messages

July 2020

COVID-19 Staff Update, 15 July



Dear colleagues,


Ministry of Health has issued advice relating to the current outbreaks recommending self-isolation. See workforce advice for full details.


A number of other venues across NSW are also under investigation. These currently include:

  • Belmore: Canterbury Leagues Club

  • Bowral: Woolworths   

  • Campbelltown: Bavarian Macarthur  

  • Campbelltown: Macarthur Tavern 

  • Campbelltown: West Leagues Club

  • Caringbah: Highfield

  • Casula: Kmart (Casula Mall)

  • Kurnell: Cook @ Kurnell

  • Merimbula: RSL Club

  • Merimbula: The Waterfront Café

  • Murray Downs: Golf & Country Club

  • Narellan Town Centre: Kmart, Target, Best & Less, H&M and food court

  • Revesby: Bankstown YMCA

  • Paramatta: Milky Lane

  • Pyrmont: Star City Casino

  • Villawood: Zone Bowling


If you attended any of the venues under investigation on the prescribed dates, you must inform your manager immediately. If symptoms occur, self-isolate for 14 days and get tested for COVID-19 immediately. Managers must notify through their reporting line of any notifications made.​


Mask use is being reviewed in compliance with the CEC guidelines. I urge everyone to continue to follow these guidelines to protect themselves and their colleagues.


Staff accommodation plans remain in place should this be required if COVID-19 cases increase at our facilities.


WSLHD has benefited from the goodwill of the western Sydney community in supporting our response to COVID-19. The goodwill has ranged from donations of money, products and services through to gifts and benefits for staff. Should you be a recipient of goodwill, please ensure you are following the guidance relating to the management and governance of offers – see here.



Kind regards,


Graeme Loy


Chief Executive

COVID-19 Staff Update, 14 July



Dear colleagues,


COVID-19 testing has hit an all-time high, with WSLHD yesterday recording our single biggest day of testing since the beginning of the pandemic with more than 800 tests - double our last single day record. This takes our total number of tests to more than 107,000.


Our focus remains on meeting the testing needs of everyone in our community including those from vulnerable populations. Seven per cent of all COVID-19 tests performed at our Mount Druitt clinic in the last month has been with Aboriginal residents.


It is encouraging to see the community responding to requests to come forward for testing and we expect demand to remain high over the coming days. Thank you to the testing teams for your hard work in ensuring this essential service is available to the western Sydney community.


PPE levels continue to be monitored closely and appropriate use is encouraged to ensure we remain prepared in the event of a spike in COVID-19 cases.


As the COVID-19 situation develops in NSW, measures and precautions to protect our community are also evolving. I encourage you to keep up to date with the latest advice on the NSW Health website.


If you have any symptoms of COVID-19, please don’t attend work and get tested. 


Kind regards,


Graeme Loy


Chief Executive

COVID-19 Staff Update, 13 July



Dear colleagues,


NSW Health is urging anyone who attended the Crossroads Hotel at Casula between Friday 3 July and Friday 10 July to:

  • immediately self-isolate at home until 14 days after they were last there

  • attend a clinic for testing even if they have no symptoms

  • watch for symptoms and get retested should any respiratory symptoms occur

  • even if you get a negative test stay in isolation for 14 days.


A confirmed case of COVID-19 linked to the Crossroads Hotel also attended Planet Fitness Casula during their infectious period.


If someone in your household is symptomatic (fever or any respiratory symptoms) and has returned from Victoria or has been at the Crossroads Hotel on the above dates, you will also be requested to self-isolate until the symptomatic household member has received a negative COVID-19 test result. Staff members should also ensure they are completely isolating from any returned traveller from Victoria and Crossroads Hotel patron for the 14 days they are in home isolation.


While there is no community transmission in our LHD, virus seeding may be occurring from the outbreak in Victoria and requires us to be extra vigilant. Limit your possibility of contact with COVID-19 by ensuring any gatherings you attend is within the allowable numbers and limit attendance at events where people are not your immediate family and friends. Be mindful if anyone is unwell and encourage them to isolate and get tested. Keep up to date with the latest advice at the NSW Health website.  


It is important to remember that COVID-19 is an infectious disease that can spread easily if we do not follow the recommended precautions. As WSLHD staff it is our role to lead by example and encourage our family and friends to also exercise caution. We know that physically distancing, practising good hygiene and getting tested at the first sign of symptoms can help control the spread in our community.


I would also like to take this opportunity to make you aware that nominations are open for the ‘peoples’ choice’ award at this year’s NSW Health Excellence in Nursing & Midwifery Awards. The Healing Heart Award is nominated by patients, families or carers, and honours a nurse or midwife for providing exceptional care. Read more here about how you can nominate your colleagues.



Kind regards,


Graeme Loy


Chief Executive

COVID-19 Staff Update, 10 July



Dear colleagues,


Our focus remains on ensuring our LHD is operationally ready in the event of COVID-19 cases presenting to our facilities or a spike in the community. The WSHLD executive met again today and completed a desktop exercise to ensure our readiness to respond to outbreaks in our community. Thank you to everyone for your flexibility as we adapt to the changing environment coming out of Victoria.


We are continuing to monitor PPE levels on a daily basis and tracking daily use and pipelines of stock available. Regular ordering is occurring with a number of stock items due for delivery on 13 July.


Staff who have travelled from Victoria in the past 14 days must self-isolate until 14 days has passed since their departure from Victoria and be excluded from work, except in exceptional circumstances. If someone in your household has returned from Victoria you will also be requested to self-isolate until that person has received a negative COVID-19 test result. The detailed workforce advice can be found here.


A confidential 24/7 mental health support line, COVID Connexion, is being provided by NSW Health for employees. Offering interpreter services as well as culturally relevant information to support Aboriginal staff members, the service is free for all staff, partners, relatives, as well as close friends and carers. The support line can be reached on 1300 509 989.


Please continue to exercise caution including maintaining 1.5 metres physical distance, practising good hygiene and getting tested at the first sign of symptoms.


Graeme Loy


Chief Executive

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